TOUCHBOARD SUPPORT

ONGOING PROFESSIONAL SUPPORT

WARRANTY

TouchBoard delivers a range of onsite warranty and support solutions, providing your organisation piece of mind that your investment will be productive well into the future.

TouchBoard believe in a high quality level of diagnostics as part of our service and support. Prior to contacting TouchBoard Support, there are a number of items that can be checked that may assist in the diagnosis of the problem, or may even rectify the issues that are being experienced.  We recommend that you read the operating instructions, and in particular the troubleshooting guides before requesting a warranty service call.

REQUEST SUPPORT

Please call 1300 826 273 (1300 TBOARD) to log your support request. Alternatively you can log your request for support by filling out the form below.

First Name

Last Name

Email

Phone

Institution or Company

Position

Suburb

State

I need help trouble shooting:

Interactive DisplayMounting SystemsOther

Please include the details of your issue below including model and serial number of products:

FAQ

55”, 65” and 70” 1080p Full HD and 84” 4k UHD
The TouchBoard Interactive Display have 6 points of touch as standard. Options include 10 points of touch.
The TouchBoard Mounting Systems Column Lift Systems are compatible with the 55”, 65” and 70” TouchBoard Interactive Displays.

The TouchBoard Mounting Systems Actuator Lift Systems are compatible with 55”, 65”, 70” and 84” TouchBoard Interactive Displays.

The TouchBoard Mounting Systems Fixed Height Systems are compatible with 55”, 65”, 70” and 84” TouchBoard Interactive Displays.

TROUBLE SHOOTING GUIDES

TouchBoard delivers a range of onsite warranty and support solutions, providing your organisation piece of mind that your investment will be productive well into the future.

TouchBoard believe in a high quality level of diagnostics as part of our service and support. Prior to contacting TouchBoard Support, there are a number of items that can be checked that may assist in the diagnosis of the problem, or may even rectify the issues that are being experienced.  We recommend that you read the operating instructions, and in particular the troubleshooting guides before requesting a warranty service call.

download

DOWNLOADS

Troubleshooting Mounting System – Column Lift

available soon

Troubleshooting Mounting System – Actuator Lift

available soon

Troubleshooting Interactive Displays

available soon